FAQ
Frequently Asked Questions
When will my order ship?
Most orders ship within 2–4 business days of purchase. During launch weeks or restocks, please allow a few extra days — our small team is working hard to get your matching sets out ASAP!
Do you offer returns or exchanges?
Yes! We accept returns or exchanges within 14 days of delivery for unworn, unwashed items with tags attached.
Click HERE to initiate a return/exchange
What if I ordered the wrong size?
No worries — we know how tricky sizing can be (especially with minis!). Just reach out to us and we’ll help get you the right fit.
You can also check our Size Guide for reference.
Do you ship internationally?
Currently, we ship across the U.S., but international shipping is coming soon! Stay tuned by following us on Instagram @shopjagandco for updates.
How should I care for my pieces?
We recommend a gentle, cold wash and air drying or tumble dry low. Our fabrics are soft and premium, and a little extra care keeps them that way.
(Bonus: it’s also better for the planet 🌎)
Can I collaborate with Jag & Co?
We love connecting with creators who share our heart for motherhood and matching moments!
Send us a message at hello@shopjagandco.com and tell us a little about yourself.